Privacy Policy

Introduction

This Privacy Policy explains how dune-side collects, uses, and protects your personal information when you interact with our website and educational services. We are committed to safeguarding your privacy and handling your data responsibly.

Information We Collect

Information You Provide

When you enroll in our programmes or contact us, we may collect:

• Full name
• Email address
• Programme selection and enrollment details
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Processing course enrollments and delivering educational services
• Communicating about programme schedules, updates, and materials
• Responding to inquiries and providing customer support
• Improving our website functionality and user experience
• Sending occasional updates about new programmes if you opt in
• Complying with legal obligations and preventing fraudulent activity

Legal Basis for Processing

We process your personal data based on:

• Contractual necessity: To fulfill our obligations when you enroll in programmes
• Legitimate interests: To operate and improve our services
• Consent: When you provide explicit permission for specific uses
• Legal compliance: When required by law

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

• Service Providers: With trusted third parties who assist in operating our website and services, under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental regulation
• Protection of Rights: To protect our rights, property, or safety, or that of others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Enrollment records are typically retained for six years following programme completion for administrative and legal purposes.

Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request limitation on how we process your data
• Portability: Request transfer of your data to another organization
• Objection: Object to processing based on legitimate interests
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]

Cookies and Tracking

Our website uses essential cookies to ensure basic functionality. For details about cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

While we offer youth programmes, enrollment and data submission must be completed by a parent or legal guardian. We do not knowingly collect personal information directly from individuals under 18 without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

Address: London, United Kingdom